Do you offer multi-year contracts?
Yes, we do offer multi-year contracts. We also offer discounts on such offers.
Is there any discount for annual payments?
Yes, there is a 16% discount on annual billing from website checkout. In addition, more discounts are based on the volume of user licenses and message credits.
Is there a time limit for a custom agreement?
No. Your remaining credits will always be carried forward to the next year.
Can I add users mid-year? How would I be billed?
Use of messaging tends to grow as your team experiences its powerful value. That’s why we make it easy for you to add users any time you want and need.
Simply add a user and we’ll bill you on a pro-rated annual basis.
How do I buy a short code or a long code?
Send an email to sales@sms-magic.com to speak with our rep on how to buy a shortcode. Long codes may be purchased on our website from here.
Do we have to pay for additional virtual numbers?
Each additional virtual number has a cost associated with it, based on the carrier and country. Check details here.
Do you have an auto-recharge option?
Yes, we do have the auto-recharge option. Simply share your credit card information and we’ll automatically recharge message credits you stipulate when you agree to the automated recharge option. Contact care@sms-magic.com to enable this feature.
How do I buy additional credits?
You can purcahse more credits by clicking on Buy Add-ons from sms-magic.com/pricing.
Note: Only plan subcribers would be able to purcahse more credits
Do we have to pay for additional message credits?
Yes, you have to pay for additional credits.
Can we pay monthly or quarterly?
You can initiate payments for a monthly or annual plan as per your requirements from our pricing page. For other billing frequency, contact our sales team: sales@screen-magic.com