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COVID-19 has had a huge impact on the way we all do business. Many of our customers are finding new ways to leverage messaging to make communication easier and to stay productive during these times.

Read about how FreedomCare is using messaging in response to COVID-19.

We know thousands of organizations around the world depend on SMS-Magic, and we take this responsibility seriously. And many of you run the world’s most essential businesses as COVID-19 continues to affect your day-to-day global operations.

As we navigate the changing tides posed by this pandemic, our priorities and primary concerns remain the same: to protect the health and safety of our employees, customers and communities. There are a number of measures we are taking to ensure we manage to safely get through this fluid situation while continuing to effectively serve our employees, customers, and communities. We have provided upgraded benefits to employees, regularly share tips and best practices around remote work, and everyone continues to work from home. We hope by ensuring that our employees are well supported they are able to help our clients when needed.

Reach out if you have any questions on how your business can use messaging to better connect and engage with your audience at this time.

We are honored to be part of the Salesforce Partner Community. We are strong believers in the power of businesses to do amazing things and drive social impact. Watch this video to learn how we support our employees and serve our communities. 


How our Customers are Using Messaging During the Pandemic


Freedom Care is streamlining healthcare processes by using text messaging to collect and organize COVID-related health data from patients and care coordinators.

Government Organization

This Australian Government department is using text messaging to communicate with patients and volunteers regarding open COVID-19 cases. Using automated message sends makes communicating faster and easier.

Financial Services

This credit counseling organization has set up an SMS-based COVID relief support queue in order to quickly provide answers and solutions to their clients.

Non-Profit Organization

Climb Wyoming has implemented text messaging in order to continue their mission of helping low-income single mothers discover self-sufficiency through career training and placement.

Retirement Community

The Berkeley is using text messaging to update employees about changes in operations due to COVID safety measures being put into place to protect residents and employees.


Little Kids Rock is using messaging to connect teachers with students and sending digital resources through messaging for kids to access at home.

Start Messaging with SMS-Magic!