Search Conversations in Converse Desk

The Global Search field helps you filter all the conversations available within Converse Desk to find a specific conversation. You can type in a minimum of three letters or any three digits of a record’s phone number in the field to display possible matches to choose from.

To Search Conversations in Converse Desk:

  1. Log in to the SMS-Magic Converse.
  2. Click the Converse Desk tab.
  3. Type the first three letters or any three digits of the phone number in the Search field.
  4. Select from the displayed results.
  5. The conversation list view displays possible matches.
Click to refresh the Converse Desk view and check new incoming messages.

Was This Article Helpful?

Important Announcement!

URGENT! Please register the 10-digit business phone number (e.g. 555-555-5555) that your organization uses to send texts to consumers in the U.S. Failure to register may cause heavy penalties and disruption to all your text messaging communications.